Hard to imagine any other greater investment in Hospitality with a greater return than giving the right people the right tools to succeed.
Mindful Motivation
With a heavy emphasis on leading edge techniques and approach, being more mindful of our employees and our guests is all part of our evolution.
Emotional Intelligence
Recognizing other employee's valuable emotions and the benefits these emotions give any venue.
English Lessons
Staff need English training to be able to communicate with guests to help drive greater satisfaction and revenue? No worries, you're not alone. We've got a full team that can help change things quickly.
Performance Management
Helping managers and employees work together to plan and review an employee's contributions, productivity, goals, and overall joy at a venue.
The New Generation Staff Member
The days of employees staying with 1 firm or company for a multitude of years is gone. Learn how to best manage the "New Generation" of employees.
Cultural Differences
It can be difficult to make the leap from one culture to another. We can help make this transition a bit smoother.
Guiding & Developing Leaders
A key task for managers is recognizing gifted leaders, retaining them, keeping them engaged, and developing them.
Recruitment
Landing the right players for your team.
Cultivating a Successful Workplace
Often measured differently by different employees, but the root of a successful workplace is one in which is productive and the employees feel engaged, needed, and respected.
Positive & Supportive Work Place
Everyone wants to work in an environment in which they feel supported, safe, and that feels good.